What is the quality of your intent?
Certain people have a way of saying things that shake us at the core. Even when the words do not seem harsh or offensive,  the impact is shattering.  What we could be experiencing is the intent behind the words. When we intend to do good. We do. When we intend to do harm , it happens. What each of us must come to realize is that our intent alwsys comes through. We cannot sugarcoat the feelings in our hearts. The emotion is the energy that motivates. We cannot ignore what we really want to create. We should be honest and do it the way we feel. What we owe to ourselves and everyone around is to examine the reasons of our true intent. My intent will be evident in the results. 

Thurgood Marshall